A comprehensive training session at the Ballsystem Academy has come to an end. Representatives from key companies within the network took part, including AUTOSERVICE LA RASPATA, MULTISERVICE CAR FUSTO and GRUPPO CASAL.
With the assistance of Andrea Giovanardi (the Ballsystem Network Manager), President Francesco Mottola did the honours on the opening day, engaging in a long discussion with participants in which he shared anecdotes, stories and perspectives drawn from over 50 years of experience in the repair sector: “You are not here merely to learn a repair method or to fix cars damaged by hail, but also, and above all, to share a perspective and a journey with us that we hope will bring us closer together for many years to come, with the aim of helping you and the businesses you represent grow, and consequently Ballsystem as well.
The participants, some of whom were attending their second week of training, carried out cold repairs (Paintless Dent Repair method) at the workshop using the Ballsystem method under the guidance of Flavio Iavarone (Head of Training at the Ballsystem Academy). On the second day, a particularly meaningful session was held in the presence of Nicola Ielpo (Head of B2B Customer Service & Partners) and Romualdo De Rosa (Head of B2C Customer Service), who addressed the topic of authority, focusing on damage estimation and customer management.
On the Thursday morning, partner company Rupes led the discussion, with Federico Giglietti (Technical Sales Manager at Rupes) providing participants with valuable insights into car polishing and the various polishing movements and cycles, a fundamental stage in the repair process. On the Thursday evening, Ballsystem offered participants a moment of entertainment, giving them the opportunity to watch the Perugia-Reggina football match, as Ballsystem Training is an official sponsor of Perugia.
The final day, which was also particularly intense, featured a presentation by Domenico Tammaro from Italservice in Cascina (PI), a long-standing Ballsystem GreenPartner, who shared his experience within the network and his pathway of growth following the adoption of the cold repair method. “I would like to thank Ballsystem and the Mottola family because, many years ago, they supported me and helped me to learn and believe in the cold repair method, which today represents a very significant part of the repair processes at my company. Taking part in the training sessions was fundamental, and I put my heart and soul into learning this method as soon as I returned home from the academy.”
A special thank you to Domenico Tammaro for his outstanding contribution, from Carlo Mottola (Technical Director and Director of the Ballsystem Academy): “Italservice is one of the finest examples of our network, our affiliation process and the sharing of the Ballsystem repair method. It is rewarding to see a GreenPartner sharing their journey with representatives of other GreenPartners, and my hope is that one day they will achieve the same results as Italservice, which today stands as a benchmark in the auto repair sector.” Domenico Tammaro personally supervised the work on the final day, together with the end-of-course evaluation.
